Privacy Policy

1. Introduction

Field Picker LLC ("Company," "we," "us," or "our") operates Game Space, a sports facility booking platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

Please read this Privacy Policy carefully. By using the Service, you consent to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide

We collect information you directly provide, including:

• Account Information: Name, email address, phone number, and profile photo
• Payment Information: Payment card details (processed securely by Stripe)
• Booking Information: Facility preferences, booking history, and special requests
• Communications: Messages sent through our platform and support inquiries
• Facility Owner Information: Business details, facility descriptions, pricing, and availability

2.2 Automatically Collected Information

When you use our Service, we automatically collect:

• Device Information: Browser type, operating system, device identifiers
• Usage Data: Pages visited, features used, search queries
• Location Data: General location based on IP address (with your permission, precise location for facility search)
• Log Data: Access times, IP addresses, referring URLs

2.3 Third-Party Information

If you sign in using Google OAuth, we receive your name, email, and profile picture from Google according to their privacy practices.

3. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our Service
• Process bookings and payments
• Send booking confirmations and reminders
• Facilitate communication between users and facility owners
• Respond to inquiries and provide customer support
• Send service-related announcements and updates
• Detect and prevent fraud and security issues
• Analyze usage patterns to improve user experience
• Comply with legal obligations

4. Information Sharing

We may share your information with:

4.1 Facility Owners

When you make a booking, we share necessary information (name, contact details, booking requirements) with the facility owner to fulfill your reservation.

4.2 Service Providers

We work with third-party service providers including:

• Stripe: Payment processing
• Supabase: Database and authentication services
• Vercel: Hosting and deployment
• Google: Maps and OAuth services

4.3 Legal Requirements

We may disclose information when required by law, to respond to legal process, or to protect the rights, property, or safety of our users or others.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Retention

We retain your information as follows:

• Account Data: Retained while your account is active and for a reasonable period thereafter
• Booking Records: Retained for 7 years for tax and legal purposes
• Messages: Retained for 90 days unless preserved by either party
• Usage Logs: Retained for up to 12 months

6. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data (subject to legal retention requirements)
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Request your data in a portable format

To exercise these rights, please contact us at support@fieldpicker.com.

7. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit (TLS/SSL)
• Encryption of sensitive data at rest
• Secure authentication and access controls
• Regular security assessments
• Employee access restrictions

While we strive to protect your data, no method of transmission over the Internet is 100% secure. You use the Service at your own risk.

8. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Analyze site usage
• Improve our Service

You can control cookies through your browser settings, but some features may not function properly without them.

9. Children's Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

10. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know whether information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising privacy rights

We do not sell personal information to third parties.

11. International Users

Our Service is operated from the United States. If you access the Service from outside the US, your information may be transferred to and processed in the United States, which may have different data protection laws than your country.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Field Picker LLC
Email: privacy@fieldpicker.com
Nashville, TN